15 Years of Service | The Auto Shop

Reviews

See What our Happy Customers Have to Say 

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

4

Hi Ebone, thanks for taking the time to leave us a review! We really appreciate your feedback and we’re glad you had a good experience at The Auto Shop. If there’s anything we can do to give you a 5-star visit next time, please let us know—we’re always looking to improve. Hope to see you again soon!

- The Auto Shop
5

First class in every way. Communication, service, certified mechanics and really great people. I was blessed to meet them. Book your appointment with confidence.

Thank you for the kind words, Bill! We are thrilled to hear that you had a first-class experience with us. Our team takes great pride in providing excellent service, and your satisfaction is our top priority. We look forward to serving you again soon.

- The Auto Shop
5

Fast, fair, and very kind. Thank you so much!

We’re really glad to hear you had a great experience with us, T S! Our team works hard to take good care of our customers and keep things quick and fair—thanks for choosing The Auto Shop!

- The Auto Shop
1

They were very nice, knowledgeable, and professional. They told me how much it was going to cost to diagnose the issue before they took my truck and I agreed to it. So I really don’t have any right to complain. I had a bad fuel gauge that I was pretty sure was a failed sending unit and a TPMS failure. So I spent $300 to find out it would cost me close to $2000 to fix my truck. I don’t know what I was hoping for but after I got home I thought “I just spent 300 to find out what I already knew and my truck is still broke. “. I miss the good old days of free estimates. lol.

5

From my initial phone call to driving my expertly serviced vehicle home, the team here at The Auto Shop was nothing short of amazing. They were very professional, yet able to break things down to where an everyday person like me could follow what was going on. I only have one vehicle and Uber's expensive. No worries as I was provided a shuttle to my home, and then back to the shop as soon as my vehicle was ready. If you're in need of expert vehicle service in JC, but also value being treated as a person rather than a number, The Auto Shop is where you need to be.

Thank you for your glowing review, R H! It's fantastic to hear that your experience with us was nothing short of amazing! We take pride in providing professional and personalized service to our customers, so it's gratifying to know that you felt valued and well-informed throughout the process. We're here to make things easier for you, from the shuttle service to our expert vehicle servicing. We appreciate your recommendation, and we look forward to serving you again at The Auto Shop!

- The Auto Shop
5

Just moved to Missouri and they did my safety inspection. They’re great!

Thank you for the wonderful feedback, Michael! We are thrilled to hear that you had a positive experience with our safety inspection service. If there is anything else we can assist you with, please don't hesitate to reach out.

- The Auto Shop
1

5

Great customer service, first time using this shop and it was great. Chris the store manager is awesome, great through communication. Will definitely bring my vehicle back to them if needed!

Thank you for the wonderful review, Grady! We're so glad your first experience with us was a great one. Providing excellent customer service and clear communication is something we take pride in, and we're thrilled to hear that Chris made the process smooth and stress-free for you. We truly appreciate your trust in our team and look forward to helping you with any future vehicle needs. Thanks again for choosing us, and we look forward to seeing you next time!

- The Auto Shop
5

Thank you for giving us a 5-star rating!

- The Auto Shop
5

Great service and pricing. Wasn’t pressured for services. Even the wife liked dealing with them. Will definitely go back to them.

Hey James! Thank you for the great review! We’re glad you appreciated our service, pricing, and no-pressure approach. It’s wonderful to hear the experience was a positive one for both you and your wife. We truly appreciate your support and look forward to seeing you again!

- The Auto Shop