15 Years of Service | The Auto Shop

Reviews

See What our Happy Customers Have to Say 

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

5

Be sure to stop by The Auto Shop for your next service! They will serve you with the most friendliest smile while you receive the upmost auto service. Highly recommended their company!

5

Love the people and service at The Auto Shop. Attention to every detail and treat everyone like family!

Hi Tiffany, We're thrilled to hear that you felt like family during your visit to The Auto Shop! Our team truly enjoys paying attention to every detail and making sure everyone has a great experience. Your feedback made our day, and we look forward to seeing you next time you're in need of service. Take care, The Auto Shop Team

- The Auto Shop
5

Excellent service!!

Hi Kimberly, We're thrilled to hear that you had an excellent experience with us! It's always our aim to provide top-notch service to every customer. If you ever need anything else or have any questions, feel free to stop by or give us a call. We're here to help! Best regards, The Auto Shop Team

- The Auto Shop
5

Hi Tammy, Wow, thank you so much for the shiny 5-star review! 😊 We're thrilled to hear that you had a great experience with us at The Auto Shop. It was our pleasure to help you out, and your kind words really made our day. If you ever need anything else or just want to stop by for a chat, you know where to find us—612 Missouri Boulevard Court, Jefferson City. Thanks again, and drive safe! Best, The Auto Shop Team

- The Auto Shop
5

Bryan did a great job and communicated well with my dad and I. We strongly appreciate his help! They were able to get me in fast, and fix my car fast! I appreciate how effect they were.

Hey Taylor, We’re really glad to hear that Bryan took good care of you and your dad! It’s awesome to know that everything was handled quickly and efficiently. If you ever need anything else or just want to drop by, we’re here to help. Safe travels, The Auto Shop Team 612 Missouri Boulevard Court

- The Auto Shop
5

Very professional ,care about the finished product, I would recommend them to anyone

5

Very nice and explained well all the details to my understanding

5

5

5

I originally had mixed feelings about my experience. The staff was prompt, courteous, and went the extra mile by offering a ride to and from my drop-off. The driver was professional and friendly. They also provided detailed photos and videos of their findings, explained the issue thoroughly, and allowed me time to make a decision without pressure. Initially, I had concerns about pricing transparency, as the final diagnostic cost was higher than the quote I received over the phone, and I was charged for fluids without my reservoir being topped off. However, the owner personally reached out, sincerely apologized, and even offered to reimburse more than the additional cost I had to cover. More importantly, he genuinely wanted feedback on how they could improve, showing a level of customer care that stands out. That level of accountability and effort to make things right speaks volumes. Because of that, I’m updating my rating to 5 stars. Mistakes can happen, but how a business responds makes all the difference, and they went above and beyond to ensure customer satisfaction. I’ll definitely be back.

Hi Kiandre, We're really grateful for your understanding and patience while we sorted things out. It's great to hear that, in the end, you felt looked after and valued as a customer. We're always striving to improve, and your feedback is incredibly valuable to us—it really helps us learn and grow. We're thrilled to hear you'll be coming back, and we'll make sure your next experience is seamless from start to finish. Thanks again for giving us the opportunity to make things right. See you next time! Take care, The Auto Shop Team

- The Auto Shop