Highly professional. Mainly dealt with Justin, who is a great guy overall. There was an error involving a part that turned 4 days with no vehicle into 6. With no loaner available, I did mention how inconvenient this was to me, notably given the high cost of service. Fortunately, Justin hooked me up with a discount and made it right. I overall recommend this location for the good service. However, I really hope this doesn't happen again if/when I bring my vehicle back in.
Thank you for your patience with us, Jim. We take your feedback to heart and we have discussed this issue with our team. There is a global parts shortage that is out of our control, and we appreciate your trust in us working on your vehicle. Best wishes and we hope to see you again soon.
- The Auto Shop