Reviews

See What our Happy Customers Have to Say

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

Doug Galloway

11/9/2024

Hi Doug! Thank you so much for taking the time to leave us a 5-star review! Safe travels, and we look forward to seeing you again! Best, The Auto Shop Team 612 Missouri Boulevard Court Jefferson City

- The Auto Shop

Bob Gilbert

11/2/2024

Bob, thank you for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a positive experience with us. If there is anything else we can do to make your experience even better, please let us know. We appreciate your feedback!

- The Auto Shop

Lindsey Trinklein

11/1/2024

As a business manager, customer service and attentiveness always come first. Bryan and The Auto Shop has this mastered to an impressive level. They will be the shop I choose for any future vehicle service needs.

Thank you, Lindsey, for choosing The Auto Shop! We are thrilled to hear that our customer service exceeded your expectations. We look forward to providing you with exceptional vehicle service in the future.

- The Auto Shop

Chris Heaton

10/31/2024

The interaction from beginning to end was completely professional. The Auto Shop offered a thorough assessment of my vehicle, then proceeded to work with me to construct a plan. Will certainly be going back!

Hi Chris, Thank you for sharing your experience! We’re glad to hear our team provided a professional and thorough approach from start to finish. Working together to find the best plan for your vehicle is something we take pride in, and we look forward to assisting you again in the future. Thanks for choosing us!

- The Auto Shop

Leah Cerda

10/24/2024

Hi Leah! Thank you so much for the 5-star review! We’re thrilled to see your rating and appreciate your support. Looking forward to serving you again in the future!

- The Auto Shop

Carley V

10/10/2024

The Auto Shop is the only place I’ll do business from here on out. After so much trouble trying to find a reliable shop, let alone one to work on my diesel car, these guys got me in fast. They were able to diagnose the issues with my car and Bryan kept me completely up to date with everything and was always asking me for permission before going ahead with any repairs or issues they felt needed to be addressed. And when it turned into one thing after another, they worked with me on the price. Plus they cleaned my car inside and out. Huge thank you to the mechanics for putting in so much work on my Audi! I can’t rave enough about how good they are!

Carley, we can't thank you enough for this amazing review! Your kind words make all the hard work worth it. We take pride in providing top-notch service, and it's great to hear that Bryan and our team went above and beyond to take care of you and your Audi. We look forward to serving you again in the future!

- The Auto Shop

Ken Barnes (Ken Barnes Photography)

10/5/2024

They were very thorough in their diagnostics, and I appreciate getting the problem fixed right the first time. Their customer service is top-notch. They kept me updated through the process. We will definitely be going back for all our vehicle maintenance and repairs.

Thank you, Ken, for your glowing review! We're thrilled to hear that we met your expectations and provided top-notch service. It's great to know that our thorough diagnostics and updates kept you informed throughout the process. We look forward to welcoming you back for all your vehicle maintenance needs. Drive safely!

- The Auto Shop

Odis Craig

9/26/2024

Customer service was outstanding!! I gave them a call the morning of to see if they could do a pre-purchase inspection on a used car I was looking at that same day. I felt they went above and beyond to work their schedule and get me in. They had a window to their maintenance floor so I was able to watch the mechanic work and, from what I saw, they conducted a thorough inspection. Took around an hour and a half to complete. Once the inspection was done they walked me through the breakdown line by line on what they inspected and what their recommendation was. What they found was minimal and their opinion was it's a good car in good standing. I ended up buying the car and it's been a month since then with no problems. If you're looking to have a pre-purchase inspection done I highly recommend The Auto Shop! They were fantastic and took great care of me!!

Thank you for taking the time to provide such a detailed and positive review, Odis! We are thrilled to hear about your outstanding experience with our customer service team and how we went the extra mile to accommodate your scheduling needs. It's great to know that you enjoyed watching our thorough inspection process and that we provided a comprehensive breakdown of our findings. We're delighted that our recommendation helped you confidently purchase a reliable car, and we appreciate your high recommendation. Thank you for choosing The Auto Shop!

- The Auto Shop

Richard Thorsten

9/25/2024

Very easy to work with, gave me pricing up front and asked permission before performing any extra work. They knew I was a DYI home mechanic and told me about other issues that I should fix myself to save some money. Will definetly come back again.

Thank you for trusting us with your 2016 Chevy Sonic, Richard! Glad we could help you out. We are in the business of keeping our community safe on the road, not the business of turning profits over people! Glad your experience reflected that. Have a great week and give us a call if you need anything!

- The Auto Shop

Brody Phelps

9/20/2024

We're delighted to see your high rating, Brody! Your feedback means a lot to us. Let us know if there's anything we can do to improve and make your next experience even better!

- The Auto Shop

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