Reviews

See What our Happy Customers Have to Say 

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

5

Bottom line, I'm stationed 12 hours away from Jefferson City and The Auto Shop is the ONLY place I take my vehicles (BMW Sedan and Toyota Prerunner) for service. I'm a Senior Non-Commissioned Officer in the US Army Special Forces (The "Green Berets").. to say I'm "particular" about my equipment and vehicles is a severe understatement. This shop is compromised of professionals through and through; they are true masters of their trade. I trust the diagnosis, recommendations and pricing. Once again, well done people, stand tall!

Thank you for your trust and loyalty, but above all thank you for your service!

- The Auto Shop
5

Great service! Offered rides to and from shop, called to confirm work before the started. Got my engine work done in a single day!!! Showed me the bad part and offered to let me talk to the technician when I came to pick up my truck.

5

I absolutely loved them. I just came in for an oil change a few days back 30 minutes before close, they did my oil change still, topped off everything and they had to stay past 5 for my but they were so nice. As I was being cashed out, they had a mechanic being cross train to ring people up and to put in orders. he kept apologizing because he wasn't for sure exactly how to do it and was very respectful.

5

VW Jetta Great experiance! We all hate getting repairs done to our vehicles the money and time all of it is a hassle. But The Auto Shop made it a somewhat better experience because to be honest unless someone does it all for free there is always going to be bad parts lol. After the initial inspection for the things I needed looked at they sent a text with a link to my car and all of the issues good and bad that they found. I thought I was going to need 4 tires they said only 2 that was great. I needed an oil change they sent back pics of the air filters that needed changed. There were videos and explinations for everything good and bad. The only thing I needed fixed that they could not find an answer for was my ac. They checked every thing out so it boiled down to a computer problem and they were honest and said they could not fix it. I was sure I was going to have to replace the whole thing. They could have milked me for a lot more money but they didn't and that means a lot.

5

Great experiance! they tell what needs done and what doesn't. They are nice people to work with. they can send a link through text so you can see what is going on during their inspection of what you needed done. They don't lead you on like you need to change your air filter or your car will catch fire and blow up lol Definitely will be using them from now on.

5

My car broke down on my way to st. Charles mo. The owners were so kind. They offered me free coffee and water amd snacks with a phone charger. They had a comfortable waiting room and they determined my cars.issue immediately. Even though their lot was full of cars. They gave me a ride to and f rom the mall and checked on me while i gathered my belongings. Aaa plus for customer service. Best car service i have ever had.

The you for you kind words, we are happy to help!

- The Auto Shop
5

In and out timely. Carly knows her stuff and Danny and Kelly run a tight ship! Check them out!

Thanks for your kind words, look forward to seeing you at your next oil change!

- The Auto Shop
5

5

Danny and his team went above and beyond what they had to do fixing my Sorento. They kept me in the loop the entire time as well as helped me with the warranty. I recommend the auto shop to anyone and everyone

5

BMW gurus! My 8 yr old 328i is better than new! The quality of the work and the integrity of the people who work there is why I drove all the way to Jefferson City from the State of Louisiana....and I'd do it again. FIVE STARS, only because Six wasn't an option. :-)